Return Policies
Returns & Exchanges
At Moonlitspells, we want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns and exchanges within 30 days of receiving your order.
Conditions for Returns & Exchanges:
All items must be in their original condition, unworn, and unaltered.
How to Initiate a Return or Exchange:
To start the return or exchange process, please reach out to our dedicated customer service team. Provide them with your order number and specify the item/s you wish to return or exchange. Our team will guide you through the simple steps to ensure a smooth process.
Exception for Custom Printed T-Shirts:
Please note that due to the unique nature of our Print-on-Demand (POD) custom printed T-shirts, we do not accept returns or exchanges for sizing issues. We highly recommend checking our size charts before placing your order to ensure the perfect fit.
Quality Assurance Guarantee:
In the rare event that there are any issues with the quality of your shirt, please don't hesitate to contact our customer service team. We are here to address any concerns and will promptly replace any defective or damaged items.
Refund Process:
Once we receive and inspect the returned items, we will promptly process your refund. The full purchase amount will be refunded to you, excluding any incurred shipping costs.
At Moonlitspells, your satisfaction is our priority, and we strive to provide exceptional customer service for every T-shirt purchase.
At Moonlitspells, we want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns and exchanges within 30 days of receiving your order.
Conditions for Returns & Exchanges:
All items must be in their original condition, unworn, and unaltered.
How to Initiate a Return or Exchange:
To start the return or exchange process, please reach out to our dedicated customer service team. Provide them with your order number and specify the item/s you wish to return or exchange. Our team will guide you through the simple steps to ensure a smooth process.
Exception for Custom Printed T-Shirts:
Please note that due to the unique nature of our Print-on-Demand (POD) custom printed T-shirts, we do not accept returns or exchanges for sizing issues. We highly recommend checking our size charts before placing your order to ensure the perfect fit.
Quality Assurance Guarantee:
In the rare event that there are any issues with the quality of your shirt, please don't hesitate to contact our customer service team. We are here to address any concerns and will promptly replace any defective or damaged items.
Refund Process:
Once we receive and inspect the returned items, we will promptly process your refund. The full purchase amount will be refunded to you, excluding any incurred shipping costs.
At Moonlitspells, your satisfaction is our priority, and we strive to provide exceptional customer service for every T-shirt purchase.
Embrace your inner witch every day with Moonlit Spells!
We infuse the spirit of the craft into bewitching apparel, mystical jewelry, and enchanting homeware. Wear your coven pride, find your daily talisman, and transform your space – Moonlit Spells helps you weave magic into every aspect of your life.
